Terms of Service

These Terms of Service (the Terms) govern access to and use of the Sales Ops platform (the Platform), operated by Brain Station 23 PLC. By signing in, you accept these Terms. If you are accepting them on behalf of an organisation, you confirm you are authorised to bind that organisation.

If you do not accept these Terms, do not sign in and do not use the Platform.

• Access is granted by invitation to a workspace. Your permissions within that workspace are set by its administrators and may be changed or withdrawn by them at any time.
• Your account is personal to you. Do not share credentials, and do not let another person use your account.
• You are responsible for activity carried out under your account. Tell us promptly if you believe it has been compromised.
• We may suspend or terminate access where these Terms are breached, where required by law, or where continued access presents a security risk.

You agree not to:

• use the Platform for anything other than the legitimate business purpose of the workspace you belong to;
• upload or connect data you are not entitled to process, or that you are contractually or legally barred from disclosing;
• attempt to access records, workspaces or accounts you have not been granted access to, or to circumvent the Platform's access controls;
• probe, scan, load-test or reverse engineer the Platform except with our prior written permission;
• introduce malicious code, or use the Platform in a way that degrades it for others; or
• extract data in bulk for use outside the workspace, or resell or sublicense access.

Content you and your colleagues enter into or connect to the Platform — clients, contacts, opportunities, threads, notes and documents — remains the property of your organisation. We claim no ownership of it.

You grant us the limited right to host, process, transmit and display that content as necessary to provide the Platform to you, including sending the relevant parts to the service providers described in the Privacy Policy.

You are responsible for having the right to put that content into the Platform, and for the accuracy of what you enter.

The Platform drafts documents, briefs, estimates and messages using large language models. You should treat everything it produces as a first draft prepared for a human to review, not as a finished work product.

• Output can be wrong, incomplete or out of date, including figures in estimates and facts in research briefs. Verify before it leaves your organisation.
• You remain responsible for anything you send to a client, whatever produced the first version of it.
• Nothing the Platform generates is legal, financial or professional advice, and no generated pricing constitutes a binding offer until your organisation issues it.
• Model output is not guaranteed to be unique; similar prompts may produce similar text for other users.

The Platform connects to third-party systems — Microsoft 365 and Odoo among them — at your direction. Those services are governed by their own terms, between you or your organisation and their provider.

• You are responsible for having authority to connect a mailbox, calendar or CRM instance, and for the scopes you grant.
• We are not responsible for a connected service being unavailable, changing its behaviour, or rejecting a synchronisation.
• Revoking a connection stops future synchronisation but does not, by itself, delete data already imported into the workspace.

The Platform is under active development. Features may be added, changed or removed, and maintenance may make it briefly unavailable. Where a change materially reduces functionality your workspace relies on, we will make reasonable efforts to give notice to administrators.

Unless separately agreed in writing, the Platform is provided without a service level commitment.

The Platform itself — its software, design, structure and documentation — is owned by Brain Station 23 PLC. and its licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use it while your access lasts. They transfer no ownership, and nothing in them grants a right to our names, logos or trademarks.

To the fullest extent permitted by law, the Platform is provided as is and as available, without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential loss, nor for lost profits, lost revenue, lost business or lost or corrupted data, arising from your use of the Platform.

Nothing in these Terms excludes liability that cannot lawfully be excluded, and nothing here overrides a separate written agreement between your organisation and Brain Station 23 PLC.

Your access ends when your workspace membership ends, when your organisation stops using the Platform, or when we terminate it under these Terms.

On termination, your right to use the Platform stops immediately. Workspace content is handled as described in the Privacy Policy. The sections on workspace content, intellectual property, disclaimer and liability survive termination.

These Terms are governed by the laws of the People's Republic of Bangladesh, and the courts of Dhaka have exclusive jurisdiction over any dispute arising from them, unless a separate written agreement between your organisation and Brain Station 23 PLC. provides otherwise.

If any provision is found unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver of it.

We may update these Terms. The effective date at the top of this page will change, and continuing to use the Platform after that date means the updated Terms apply to you.